Warranty

HOSEKI Blue Clock

Here at HOSEKI, we believe in providing quality timepieces. Our timepieces come with a 3-year guarantee period.

During the guarantee period, we guarantee free repair / adjustment service against any defects on the clock (movement and case) provided that the clock was used as directed in the instruction manual.

 

However, in the following cases, repair/adjustment service will be provided at cost even within the guarantee period or under guarantee coverage.

 

  • Trouble with or damage to the case or glass caused by accidents or improper usage
  • Scratches or grime caused by use
  • Trouble or damage caused by natural disasters including fire, floods or earthquake
  • When the text on the guarantee booklet has been altered or when the certificate of guarantee has no store name and date of purchase
  • Battery replacement

 

Should you require more information, please feel free to contact us at info@myhoseki.com